Refund policy

Returns Policy

If you are not fully satisfied you may return your purchase for a refund or exchange. The return shipping charges are not refundable and must be paid by the customer. You must return the merchandise within 30 days of receipt, and submit to the following guidelines:

The article must not be damaged or show signs of use in any way. The original receipt must accompany the goods. We advise that items should be returned by registered post or insured. Dog Lead Shop will not be responsible for any items that are lost or damaged in transit.

We are unable to accept returns of non-standard items that have been customised at your request.

Guarantee

All our KJK leads carry a one year fair wear and tear guarantee.